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P3 Practice Marketing by Health Connective

P3 Practice Marketing

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Inquiries Viewing and Managing New Inquiries

Ready to view the inquiries submitted on your website? Follow these steps:

  1. Log into your P3 Publish admin and click on “Inquiries” in the column on the left, or select “Manage Inquiries” from the quick-start menu on the P3 Publish admin homepage.
  2. Inquiries will be shown by date submitted. To view an inquiry, click the “View” button to the right of the inquiry in the list.preview of the inquiries inbox in PublishYou will then see all of the information related to the inquiry, including the person’s email and phone number, if provided.inquiry message details
  3. You can then reach out to the patient using the contact information provided. Currently, you cannot respond to the patient via P3 Publish; however, we recommend using a secure means of contact when reaching out to the patient.
  4. If you feel the inquiry is spam, you can click on the orange Mark as Spam button next to the inquiry in the list, and the inquiry will be moved to spam.available actions in inquiry menu
  5. If you no longer need the inquiry details, you can remove them by either clicking the “Remove” button next to the item on the Inquiries list, or clicking the “Remove” button at the bottom of the page when viewing the inquiry details. Please note that either option permanently deletes the information, and it cannot be recovered. You will be asked to confirm your choice before the item is deleted.Confirmation of inquiry deletion

Tutorials in This Section

  1. Viewing and Managing New Inquiries
  2. Updating Inquiry Notification Recipients
  3. Editing the Confirmation Email for Inquiries

Need More Help?

Don’t see a tutorial you’re looking for, or have more specific questions for our team? Submit a request via our contact form, and we’ll be happy to guide you to what you need.

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P3 Practice Marketing

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